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Looking for help? You’ve found it

Whether you have a specific query (or a more general one), we’re here to help. Check out the links at the bottom of the page, head to our FAQs, or get in touch with us the way that’s easiest for you.


Helping you buy safely during COVID-19

Your protection is our priority. We're doing absolutely everything to ensure our cars are delivered safely, in line with Government guidelines.

Tell me more

Help and support

Email us

Got a question? Email us and we’ll get back to you. We work 7 days a week from 8am to 8pm.
Call us

Prefer to talk to someone on the phone? Lines are open 7 days a week from 8am to 8pm.

0333 015 4101

Email us – want to complain?

At cinch, we’re only happy if you are. So if something isn’t right then we want to hear about it so we can get it sorted for you as quickly as possible.

Press enquiries

For any media enquiries whatsoever, please email

Got a Q? We’ve got the A

Find everything from how we pick our cars to the different ways you can pay for one.

cinch cars…what to expect

Delivery and collections

Returns / Money Back Guarantee

Finance and payments

Part Exchange

Registration / Aftercare

Tax, Insurance and Maintenance

Approved Dealer Cars

Christmas 2021

Get in touch


Cinch Cars Limited

Headway House

Crosby Way

Farnham GU9 7XG UK

Registered in England and Wales with company number 11520330 and VAT registration number 360909784

Let's find your next car


Need a hand?We're ready to help 8am-8pm, 7 days a week.

Cinch Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

We accept all major Visa, Mastercard and American Express debit or credit cards.