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Mercedes-Benz S-Class review (2013-2020)

The Mercedes S-Class is an incredibly complete car. It's luxurious and contains an array of top-of-the-range gadgets. To back up the pristine cabin, it's beautifully engineered and designed making it a pleasure to drive. But is it still the king of the luxury saloon? Find out in our Mercedes S-Class review.

Sam Sheehan from cinch

By Sam SheehanUpdated on 22 August 2024

Pros

  • Luxurious interior
  • Perfect chauffeur car
  • Hybrids are frugal

Cons

  • Expensive
  • V12s are thirsty

Interior

Our rating: 10/10

It’s the flagship range of one of the world’s most prestigious car makers – so it’s no surprise that the Mercedes S-Class features one of the most opulent interiors. 

It uses a flawless range of materials, is faultlessly built, and is lavishly equipped. 

Every surface is covered with a material that feels reassuring to touch, and it’s fitted so tightly that it seems it will last forever. 

Driving position

The front of the cockpit design is very reassuring, with a comforting ambience.

Drivers face a wrap-around dashboard shape and a small, flat-bottomed multifunction steering wheel. The standard of workmanship is revealed in details like fine poplar inserts in the dashboard. 

Tech and features

The dashboard is dominated by a big 12-inch central touchscreen for infotainment, and another screen in front of the driver for the vehicle information, shown in adjustable 3D displays that can come in various colour schemes. 

Recent versions get a sophisticated head-up display, too. Interiors can feature seats that are heated, cooled or offer on-the-road massages.  

Standard features in the S-Class are expensive options in lesser cars, like an on-board Wi-Fi hotspot, wireless charging, and keyless entry and driving. 

The range of optional extras is huge - so used buyers find a great variety in S-Class specifications. 

Make sure to check our specs list when shopping on cinch. 

It’s a very spacious cabin compared to normal saloon cars.

If you want even more space inside, choose the long-wheelbase model.

Rear-seat passengers can stretch their legs right out easily. And if you’re really unpopular with your neighbours, there’s even a fully armoured hijack-proof version.  

Performance

Our rating: 8/10

Handling and ride comfort

Many S-Class owners sit in the back and are driven. Nevertheless, the big Mercedes offers refined driving pleasure. 

The sharp, responsive steering and agile suspension defy the size and weight of the car.

All models feature a driving mode selector that allows you to adjust suspension settings to suit your mood. 

All S-Classes are fast. The highest-powered models are in supercar territory. 

Engines and power

Engines range from silky smooth diesels to lively, punchy petrols. The V12 version has enough power for a racing car.  

Hybrid and full-electric models combine high performance with a more sustainable style of motoring. 

Even at the very rapid rates of progress possible, the S-Class always remains composed, vibration-free and almost silent. 

Expect increasing access to autonomous systems in more recent versions. 

Practicality

Our rating: 8/10

Boot space

You’re unlikely to buy an S-Class because it has a big boot, although it does. And a powered boot lid is a rather useful option while holding shopping bags or luggage. 

Storage solutions

Is it practical? Depends on what you need. We’re way beyond the world of counting cupholders here.

An S-Class can come with extraordinary features that talk to you, massage you or park for you using a 360-degree camera system. You still need to get in and out yourself though. 

More simple options include an uprated stereo with a 540-watt amplifier driving 24 speakers.  

There are versions with four-wheel-drive, ventilated rear seats or 64-colour interior lighting. Judge each version on the level of technology fitted. Some like autonomous driving features, for example, while others don’t. 

Some models of the big Mercedes come with body control systems that scan the road ahead and adjust the suspension in advance accordingly. 

Latest models have a climate system that can pump perfumed air into the cabin. It automatically switches to air recirculation if you enter a tunnel. 

Running costs

Our rating: 8/10

Fuel economy

S-Class owners are unlikely to worry about fuel economy.

The hybrid models come with rather ambitious official ratings of up to 123mpg.

While the most thrifty diesel versions could achieve around half those figures, the petrol models can be very thirsty.

The sportiest petrol version is rated at just 17mpg on official combined figures.  

Insurance groups

Tax, insurance and maintenance will also be expensive.

Reliability

If anything needs fixing, bills could be enormous – thankfully reliability problems appear to be rare. 

The Mercedes brand has struggled with a reputation for niggling faults in recent years, however.

The verdict

Interior

10/10

Performance

8/10

Practicality

8/10

Running costs

8/10

Refined, sophisticated and opulent, the Mercedes S-Class is one of the best-equipped and most comfortable ways to travel.

As a driver or passenger, it’s fast, smooth and almost silent.

The range of options is like a catalogue of state-of-the-art car design and technology.

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