Complaints

At cinch, we're only happy if you are. So If something isn't quite right, then we want to hear about it so we can get it sorted for you as quickly as possible.

Just so you know, the details about complaints on this page only apply to cars bought online from us (not from our approved dealers).

How to contact us

Email us at: complaints@cinch.co.uk

Give us a call: 0333 0154 101

When can you expect a response

We'll come back to you as quickly as we can - and definitely within 24 hours.

When are we available

We're here for you 7 days a week from 8am to 8pm.